Frequently Asked Questions

General


We accept Wall to Wall Wine and Spirits Gift Cards, checks and the following credit cards: Visa, Mastercard, American Express and Discover. Checks require a valid photo ID.

By creating an account, you’ll be able to shop online, pick up in-store and earn points for your purchases.

To update your account information please visit the Rewards page.

Order online and pick up at your local store by visiting shop.walltowallwine.com.

Yes, you can shop online and pick up your order from your nearest Wall to Wall location.

Product selection and availability differ by store. If you need help finding something, please reach out to your local Wall to Wall Wine and Spirits store. You can find the closest store on the store locator page.

By joining our email list, you can stay up to date on all of the discounts offered at your local Wall to Wall Wine and Spirits. Join the Wall to Wall Rewards program and earn points that can be redeemed for rewards.

Be sure to visit your local store page or follow us on Facebook for upcoming event schedules.

Return policies differ by stores or by state. Please contact your local store for details.

Purchase an egift card for the Papillion location HERE. Purchase an egift card for the West Des Moines location HERE.

Wall to Wall Rewards


Wall to Wall Rewards is a rewards program to thank customers for purchasing from Wall to Wall Wine and Spirits. Customers collect points on eligible purchase and can earn rewards.

You can join at any participating store by entering your phone number at the time of purchase or by signing up online.

As a member of Wall to Wall Rewards, you’ll earn points on eligible purchases when you provide your phone number at checkout and online when you log in to your account. Some exclusions apply.

You won’t need to card to be part of the program. Just enter your phone number during checkout or log in to your account when purchasing online.

As a Wall to Wall Rewards member, you’ll receive 2 points per dollar spent on eligible purchases.

There are a limited number of items that are not eligible for earning points, including bottle deposits, taxes, keg and tap deposits, and the purchase of gift cards.

You’ll receive a $5 Reward for every 1,000 points you earn in-store or online.

Reward points expire at the end of the month 12 months after the date in which they are earned.

Rewards will be sent to you via text message, and will be available when you check out in-store or log in to your account online.

Once earned, reward certificates do not expire.

You can redeem your Reward on almost anything in the store. The following items are excluded: Purchases of a gift card, bottle deposits, keg and tap deposits taxes. Additional restrictions may apply; see store for details.

Yes! Rewards can be combined and stacked on top of other discounts. Some exclusions apply.

No, Rewards must be used in their entirety on a single purchase.

If you cannot find the code for your reward, we can look it up for you at the register when you make a purchase.

To update your information login to your account by visiting the website.

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